Capability
Identity lifecycle
What it does: Leavers and movers are reflected in permissions when your HR records the change.
In short
Lifecycle management ties access to a user's status and role, so access is created when someone joins, modified when their role changes and removed when they leave. When HR marks a departure or role change, Okta can remove or adjust access through SCIM and other provisioning in connected apps.1
Related capabilities
- Privileged access
- Help-desk verification
- Short-lived tokens
What it is, and the attacks it stops
Access usually outlasts the reason it was granted. People move teams, finish projects and leave, and their accounts and app access stay behind unless someone removes them.
Lifecycle management starts from the source of truth for each person, such as the HR system, and applies the changes to the accounts and apps in Okta.13
That closes gaps that lead to problems such as:
Accounts of former employees
An account stays active after someone leaves. An attacker, or the former employee, can still sign in.
Access that piles up after role changes
A person moves teams and keeps the old rights as well as the new ones. Their account becomes a bigger target over time.
Orphaned and forgotten accounts
An account has no clear owner, so nobody notices when it is misused.
Contractor access that never ends
A vendor finishes a project, but the account stays open with no end date.
Before and after rollout
How Okta does it
Okta Lifecycle Management connects your people data to your apps. You can start with a few apps and extend it.
A change happens in the source system
Someone joins, changes role or leaves, and that is recorded in the HR system or another source of truth.1
Okta updates the user profile
The change reaches the user's profile and groups in Okta's directory.3
Rules decide what changes in the apps
Rules in Okta decide which accounts and access are created, changed or removed in connected apps.1
Automation covers the extra steps
Okta Workflows can run additional steps, such as notifying a manager or an app owner.2
How Zelto implements it
The technology behind Okta is the ready and proven half - Zelto maps your joiner, mover and leaver processes, your sources of truth and your exceptions. We plan rollouts in groups to minimize risk/impact. We start with the apps where leftover access would cost the most.
Typical rollout
Map the source of truth and the apps
We list which system owns each person's status and role, and which apps hold accounts for them.
Define joiner, mover and leaver rules
We write down what access each role gets and what is removed when someone changes role or leaves. We also agree what happens to data and mailboxes.
Pilot with one department
We start with one department and a few apps. Before any rule becomes automatic, we agree on an owner on your side. We also agree on when to switch over and when to roll back.
Connect apps one at a time
We connect apps in Okta in priority order. Each app gets a test for a leaver and a mover before it goes live. Your help desk gets a script for the questions that follow.
Review exceptions and contractors
We review manual exceptions, contractor end dates and unowned accounts on a schedule.
Pitfalls we plan for
The HR data is late or wrong.
−Automation follows the HR record, so a late leaver date leaves the account open and a wrong role grants the wrong access.
+Agree who owns the HR data, how quickly changes are entered, and how an urgent leaver is handled outside the normal process.
An employee changes role.
−Add the new access and leave the old access in place, so rights pile up.
+Define what each role gets, and remove access that the new role does not need.
Contractors and temporary staff join for a project.
−Create the account with no end date, so it stays open after the project.
+Give each contractor their own account with an end date and a sponsor who confirms it or lets it expire.
Want leavers and movers reflected automatically when HR records the change, without a manual checklist?
We review how access is granted and removed in your company today. Then we tell you what to automate first.
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Notes from rollouts
Sources
Official Okta and Auth0 documentation and primary legal sources.
- 1Okta Lifecycle Managementokta.com product page
- 2Okta Workflowsokta.com product page
- 3Okta Universal Directoryokta.com product page
- 4Okta Identity Governanceokta.com product page